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Driving value with Big Data and Machine Learning

According to research by Tractica, machine learning applications are expected to bring more than $107 billion in annual enterprise revenue by 2025,...

[eBook] Your Intelligent Automation Journey

Over the past ten years, the way we do business has changed irrevocably. Enterprise tasks, processes, and now entire roles are being...

[eBook] The Ultimate Guide to Digital-First Customer Service

Digital transformation for customer service is here, and it is not going away anytime soon. If brands want to stay competitive in...

How to Modernize Digital Customer Self-service

Customers increasingly use self-service as the first point of contact with customer service organizations. Positive self-service experiences lead to more satisfied and...

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INNOVATION SPOTLIGHT

Riiid: Disrupting education with AI, one test at a time

A startup from South Korea wants to change the way students approach testing by Max Smolaks 15 January 2020 What if I told you that a simple smartphone app could considerably improve a student’s standardized testing scores? That’s...

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