WHITEPAPERS
Driving value with Big Data and Machine Learning
Organizations everywhere are learning to implement machine learning (ML) and other forms of artificial intelligence (AI) to drive value and create efficiencies...
[eBook] Your Intelligent Automation Journey
Over the past ten years, the way we do business has changed irrevocably. Enterprise tasks, processes, and now entire roles are being...
[eBook] The Ultimate Guide to Digital-First Customer Service
Digital transformation for customer service is here, and it is not going away anytime soon. If brands want to stay competitive in...
How to Modernize Digital Customer Self-service
Customers increasingly use self-service as the first point of contact with customer service organizations. Positive self-service experiences lead to more satisfied and...
INNOVATION SPOTLIGHT
AI 2020: What’s next for financial services
12 December 2019
Financial services have been some of the key areas for adoption of machine learning and AI—arguably, for decades. In the 2010s, however, financial services organizations finally began to use these new technologies to deliver wholesale organizational transformation. With a constantly shifting...
EXPERTS IN AI
Experts in AI: What's so special about data centers for AI?
03:57
Experts in AI: Succeeding in retail
12:28
Experts in AI: How Cambridge Consultants is addressing the lack of training data
03:34
Experts in AI: What is the connected enterprise?
04:44
AI Summit: IBM’s Dinesh Nirmal on the interplay between emerging technologies
07:50
AI Summit: Improving sustainability and profitability in retail through AI
12:08
AI Summit: In conversation with Allie Miller, AIconics’ AI Innovator of the Year
09:12
Justin Fier - Director of Cyber Intelligence & Analytics, Darktrace
04:16
AI Summit San Francisco: Beyond Deep Learning with Zoubin Ghahramani, chief scientist at Uber
15:07
