WHITEPAPERS
[eBook] Your Intelligent Automation Journey
Over the past ten years, the way we do business has changed irrevocably. Enterprise tasks, processes, and now entire roles are being...
[eBook] The Ultimate Guide to Digital-First Customer Service
Digital transformation for customer service is here, and it is not going away anytime soon. If brands want to stay competitive in...
How to Modernize Digital Customer Self-service
Customers increasingly use self-service as the first point of contact with customer service organizations. Positive self-service experiences lead to more satisfied and...
INNOVATION SPOTLIGHT
Intelligent automation and society
by Fiona J. McEvoy 15 November 2019
We are now at the beginning of a new human epoch, and the next few decades will be defined by the way automation transforms our day-to-day lives. Nowhere will these changes be felt more acutely than in...
EXPERTS IN AI
Experts in AI: What's so special about data centers for AI?
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Experts in AI: Succeeding in retail
12:28
Experts in AI: How Cambridge Consultants is addressing the lack of training data
03:34
Experts in AI: What is the connected enterprise?
04:44
AI Summit: IBM’s Dinesh Nirmal on the interplay between emerging technologies
07:50
AI Summit: Improving sustainability and profitability in retail through AI
12:08
AI Summit: In conversation with Allie Miller, AIconics’ AI Innovator of the Year
09:12
Justin Fier - Director of Cyber Intelligence & Analytics, Darktrace
04:16
AI Summit San Francisco: Beyond Deep Learning with Zoubin Ghahramani, chief scientist at Uber
15:07
