AI Business is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Home Latest News AI Exchange AI Business TV Omdia Insights Newsletter Signup Generate Leads With Us About Us

Information Resources

Content posted in February 2021
Will 5G Transform CX? Global Telco Leaders Speak Out
  • Information Resources
This new report from Omdia, based on in-depth interviews with seven executives from global communications service providers (CSPs), looks at the impact of 5G on customer engagement strategies.
Leading Global Telco Transforms Customer Engagement
  • Information Resources
Read this case study to discover how one telco used Nuance Conversational IVR, Nuance Live Chat, and Nuance Virtual Assistant to adapt its engagement channels to meet rising customer expectations.


Trending Stories
  1. EasyJet's Ben Dias on AI in aviation
  2. Microsoft’s new language model creates responses - on data it wasn’t trained on
  3. Samsung invests in startup making higher performing AI chips than Nvidia
  4. Great summer reads: Books AI experts recommend
  5. AI-generated image graces magazine cover for the first time
  6. Making the shift to AI – the right way
  7. Experts in AI: Plans for the Centre for Cognitive and Advanced Technologies
  8. AI Summit London: 5 key takeaways
  9. Game changer? UK eases copyright rules for AI training data
  10. AI news roundup: TSA to use AI for airport screening, IBM on AI fairness in ad tech

AI Ethics Digital Symposium

September 14, 2022, Virtual

The AI Summit & IoT World Expo Austin

November 2-3, 2022, Austin Convention Center (ACC)

The AI Summit New York

December 7-8, 2022, Javits Center

All Upcoming Events

Upcoming Webinars

More Webinars

Latest Videos

More videos

EBooks

Securing emerging technologies
Securing the future of 5G
How AI is changing the insurance landscape
Amplifying procurement transformation with AI
Major trends in applied AI
More EBooks

Research Reports

Micro Focus is using content management and AI data analytics to help enterprises manage new work practices
5/31/2022
Intel takes on NVIDIA’s data center AI processor market leadership with its next-generation Habana chips
5/16/2022
Embedded AI: The World’s Most AI-forward SaaS Companies
4/22/2022
Technology Analysis: AI Edge Appliances
4/15/2022
Intelligent Automation Use Case Report – IDP
4/1/2022
AI Viewpoint: 2021 in Review
3/18/2022
Intel prepares for a world of custom silicon and an AI-centric future
3/18/2022
Analyst Commentary: Inefficient processes among US federal agencies? No way. But seriously, signs point to fewer of them
3/14/2022
More Research Reports
AI Knowledge Hub

AI for Everything Series

David Burden explaining recent developments around Virtual Humans

Author of Virtual Humans: Today and Tomorrow

AI for Everything Series
20% off All Titles

Free Learning:

AI Knowledge Hub

Newsletter Sign Up

Sign Up