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Industry Content

Content posted in April 2021
Artificial Intelligence in Retail
  • Information Resources
Complete this quick form and you'll get access to: Top 5 reasons why retail chatbots fail (and how to fix them), and Future Forward: CX strategies and opportunities for retailers.
Artificial Intelligence in Telecommunications
  • Information Resources
Complete this quick form and you'll get access to: The Future of Customer Experience (CX) in a 5G World, and Future Forward: CX strategies and opportunities for telcos.
Knowledge isn't power when you can't find it
  • Information Resources
This Knowledge Management survey report uncovers the challenges, business priorities and success factors of the Knowledge and Information Management within large companies.
How AI will revolutionize video games
  • EBooks
In this eBook, produced in partnership with digital customer service specialist Helpshift, we investigate multiple applications of AI in video games.


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