Vevo launches AI-powered ‘Moods’ to help align ads with music News 2/17/2021Enabling advertisers to choose between ‘fun,’ ‘heartfelt,’ ‘impassioned,’ and ‘empowering’
Jigsaw says its AI-based comment moderation service now processes 500m requests a day News 2/9/2021Using machine learning to force trolls to be a little more creative
Hyundai introduces robot to Korean showrooms News 1/28/2021DAL-e has been designed with customer service in mind, and tweaked to serve in the pandemic
Microsoft patents chatbot that pretends to be a celeb, fictional character, or dead friend News 1/25/2021The dystopia will be monetized
Infosys launches AI-driven customer engagement platform News 1/21/2021Cortex can predict customer intent, assist new contact center agents and reduce call handling time
Google Cloud launches AI-powered solutions for retailers News 1/21/2021Sharing some of its proprietary search know-how
Retina launches AI-based platform to predict high value customers News 1/11/2021The software integrates with Shopify and other customer data platforms
Cisco is buying IMImobile for $721m to boost AI-driven customer service News 12/9/2020The hardware colossus is responding to an industry shift towards cloud computing
AI Business Podcast 13: Data for science, and the science of data Podcasts 12/8/2020“The next big thing from the same guys” - Sebastian Moss on AlphaFold
Snap acquires AI-based voice agent platform Voca.ai News 11/16/2020The social media giant reportedly spent $70 million on the deal
NICE: Two thirds of contact centers are using some form of AI News 11/12/2020Chatbots and IVAs get better at resolving customer issues – but there are plenty of improvements still to be made
AI-powered study confirms advertising is making us miserable News 10/29/2020Furrowed brows and downturned mouths are an increasingly common side effect of contemporary advertising
Observe.ai raises $54m to aid call center conversations News 9/23/2020The startup uses AI to improve human capabilities, rather than replace agents with chabots
Marketer attitudes towards AI changed by the pandemic News 9/17/2020Professionals are worried about being replaced
SugarCRM acquires Node to boost predictive customer intelligence News 8/26/2020The customer relationship management platform will integrate deep learning models to improve predictive capabilities
Otter.ai launches real-time event transcription service News 8/20/2020Hoping to improve both engagement and accessibility
COVID-19 drives AI adoption: Capgemini News 8/4/2020Nearly half of customers find AI-enabled interactions to be trustworthy
Realeyes gets NEC’s backing in ‘emotional AI’ partnership News 7/28/2020Hoping to teach computer systems to understand non-verbal communication
Google launches Recommendations AI to improve retailers’ shopping personalization News 7/23/2020The tool focuses on the individual customer, rather than a specific item
Microsoft spins out Chinese AI assistant Xiaoice News 7/13/2020The company’s youngest employee starts a new venture
Tuna Scope: Japanese fish processing facilities trial AI-based tuna grader News 7/10/2020An optimization effort, or a marketing move?
CM.com is acquiring Dutch chatbot startup CX Company for $17m News 6/8/2020Hoping to create a one-stop-shop for conversational commerce
Airtel acquires 10% of conversational AI startup Voicezen News 5/22/2020I’m sorry Dave, I can’t let you file that customer complaint
AI Business Podcast | Episode 1: The Pilot Podcasts 5/12/2020In which we discuss AI systems that fight the impact of COVID-19, AI-generated memes, military strategy and video games
Thinking About Podcast Advertising In 2019? Here's How You Can Use AI Partner Perspectives 3/18/2019AI makes it easier and more cost-effective to index and analyze the hundreds of thousands of hours of podcast episodes
LeadCrunch's Olin Hyde: 'AI Will Transform Businesses as Profoundly as the Advent of the Internet' News 11/2/2016
IPONWEB "At the Forefront of Applying AI in Digital Advertising” Says Founder & CEO Boris Mouzykantskii News 9/23/2016
Ipsos "Intend to Lead the AI Charge in Market Research" Says Associate Director Robert Kettrick News 8/9/2016
Flipkart Combines Social, Mobile, Big Data Analytics To Develop Artificial Intelligence News 9/28/2015
Exclusive Interview with Rocket Fuel CTO, Mark Torrance on the future of AI in marketing News 9/28/2015
Vevo launches AI-powered ‘Moods’ to help align ads with music News 2/17/2021Enabling advertisers to choose between ‘fun,’ ‘heartfelt,’ ‘impassioned,’ and ‘empowering’
Jigsaw says its AI-based comment moderation service now processes 500m requests a day News 2/9/2021Using machine learning to force trolls to be a little more creative
Hyundai introduces robot to Korean showrooms News 1/28/2021DAL-e has been designed with customer service in mind, and tweaked to serve in the pandemic
Microsoft patents chatbot that pretends to be a celeb, fictional character, or dead friend News 1/25/2021The dystopia will be monetized
Infosys launches AI-driven customer engagement platform News 1/21/2021Cortex can predict customer intent, assist new contact center agents and reduce call handling time
Google Cloud launches AI-powered solutions for retailers News 1/21/2021Sharing some of its proprietary search know-how
Retina launches AI-based platform to predict high value customers News 1/11/2021The software integrates with Shopify and other customer data platforms
Cisco is buying IMImobile for $721m to boost AI-driven customer service News 12/9/2020The hardware colossus is responding to an industry shift towards cloud computing
AI Business Podcast 13: Data for science, and the science of data Podcasts 12/8/2020“The next big thing from the same guys” - Sebastian Moss on AlphaFold
Snap acquires AI-based voice agent platform Voca.ai News 11/16/2020The social media giant reportedly spent $70 million on the deal
NICE: Two thirds of contact centers are using some form of AI News 11/12/2020Chatbots and IVAs get better at resolving customer issues – but there are plenty of improvements still to be made
AI-powered study confirms advertising is making us miserable News 10/29/2020Furrowed brows and downturned mouths are an increasingly common side effect of contemporary advertising
Observe.ai raises $54m to aid call center conversations News 9/23/2020The startup uses AI to improve human capabilities, rather than replace agents with chabots
Marketer attitudes towards AI changed by the pandemic News 9/17/2020Professionals are worried about being replaced
SugarCRM acquires Node to boost predictive customer intelligence News 8/26/2020The customer relationship management platform will integrate deep learning models to improve predictive capabilities
Otter.ai launches real-time event transcription service News 8/20/2020Hoping to improve both engagement and accessibility
COVID-19 drives AI adoption: Capgemini News 8/4/2020Nearly half of customers find AI-enabled interactions to be trustworthy
Realeyes gets NEC’s backing in ‘emotional AI’ partnership News 7/28/2020Hoping to teach computer systems to understand non-verbal communication
Google launches Recommendations AI to improve retailers’ shopping personalization News 7/23/2020The tool focuses on the individual customer, rather than a specific item
Microsoft spins out Chinese AI assistant Xiaoice News 7/13/2020The company’s youngest employee starts a new venture
Tuna Scope: Japanese fish processing facilities trial AI-based tuna grader News 7/10/2020An optimization effort, or a marketing move?
CM.com is acquiring Dutch chatbot startup CX Company for $17m News 6/8/2020Hoping to create a one-stop-shop for conversational commerce
Airtel acquires 10% of conversational AI startup Voicezen News 5/22/2020I’m sorry Dave, I can’t let you file that customer complaint
AI Business Podcast | Episode 1: The Pilot Podcasts 5/12/2020In which we discuss AI systems that fight the impact of COVID-19, AI-generated memes, military strategy and video games
Thinking About Podcast Advertising In 2019? Here's How You Can Use AI Partner Perspectives 3/18/2019AI makes it easier and more cost-effective to index and analyze the hundreds of thousands of hours of podcast episodes
LeadCrunch's Olin Hyde: 'AI Will Transform Businesses as Profoundly as the Advent of the Internet' News 11/2/2016
IPONWEB "At the Forefront of Applying AI in Digital Advertising” Says Founder & CEO Boris Mouzykantskii News 9/23/2016
Ipsos "Intend to Lead the AI Charge in Market Research" Says Associate Director Robert Kettrick News 8/9/2016
Flipkart Combines Social, Mobile, Big Data Analytics To Develop Artificial Intelligence News 9/28/2015
Exclusive Interview with Rocket Fuel CTO, Mark Torrance on the future of AI in marketing News 9/28/2015