Vevo launches AI-powered ‘Moods’ to help align ads with music

• News
• 2/17/2021

Enabling advertisers to choose between ‘fun,’ ‘heartfelt,’ ‘impassioned,’ and ‘empowering’

Jigsaw says its AI-based comment moderation service now processes 500m requests a day

• News
• 2/9/2021

Using machine learning to force trolls to be a little more creative

Hyundai introduces robot to Korean showrooms

• News
• 1/28/2021

DAL-e has been designed with customer service in mind, and tweaked to serve in the pandemic

Microsoft patents chatbot that pretends to be a celeb, fictional character, or dead friend

• News
• 1/25/2021

The dystopia will be monetized

Infosys launches AI-driven customer engagement platform

• News
• 1/21/2021

Cortex can predict customer intent, assist new contact center agents and reduce call handling time

Google Cloud launches AI-powered solutions for retailers

• News
• 1/21/2021

Sharing some of its proprietary search know-how

Retina launches AI-based platform to predict high value customers

• News
• 1/11/2021

The software integrates with Shopify and other customer data platforms

Cisco is buying IMImobile for $721m to boost AI-driven customer service

• News
• 12/9/2020

The hardware colossus is responding to an industry shift towards cloud computing

AI Business Podcast 13: Data for science, and the science of data

• Podcasts
• 12/8/2020

“The next big thing from the same guys” - Sebastian Moss on AlphaFold

Snap acquires AI-based voice agent platform Voca.ai

• News
• 11/16/2020

The social media giant reportedly spent $70 million on the deal

NICE: Two thirds of contact centers are using some form of AI

• News
• 11/12/2020

Chatbots and IVAs get better at resolving customer issues – but there are plenty of improvements still to be made

AI-powered study confirms advertising is making us miserable

• News
• 10/29/2020

Furrowed brows and downturned mouths are an increasingly common side effect of contemporary advertising

Observe.ai raises $54m to aid call center conversations

• News
• 9/23/2020

The startup uses AI to improve human capabilities, rather than replace agents with chabots

Marketer attitudes towards AI changed by the pandemic

• News
• 9/17/2020

Professionals are worried about being replaced

SugarCRM acquires Node to boost predictive customer intelligence

• News
• 8/26/2020

The customer relationship management platform will integrate deep learning models to improve predictive capabilities

Otter.ai launches real-time event transcription service

• News
• 8/20/2020

Hoping to improve both engagement and accessibility

COVID-19 drives AI adoption: Capgemini

• News
• 8/4/2020

Nearly half of customers find AI-enabled interactions to be trustworthy

Realeyes gets NEC’s backing in ‘emotional AI’ partnership

• News
• 7/28/2020

Hoping to teach computer systems to understand non-verbal communication

Google launches Recommendations AI to improve retailers’ shopping personalization

• News
• 7/23/2020

The tool focuses on the individual customer, rather than a specific item

Microsoft spins out Chinese AI assistant Xiaoice

• News
• 7/13/2020

The company’s youngest employee starts a new venture

Tuna Scope: Japanese fish processing facilities trial AI-based tuna grader

• News
• 7/10/2020

An optimization effort, or a marketing move?

British startup launches AI-powered PR assistant

• News
• 7/6/2020

[God help us all – Ed.]

CM.com is acquiring Dutch chatbot startup CX Company for $17m

• News
• 6/8/2020

Hoping to create a one-stop-shop for conversational commerce

Airtel acquires 10% of conversational AI startup Voicezen

• News
• 5/22/2020

I’m sorry Dave, I can’t let you file that customer complaint

AI Business Podcast | Episode 1: The Pilot

• Podcasts
• 5/12/2020

In which we discuss AI systems that fight the impact of COVID-19, AI-generated memes, military strategy and video games

Research: Retailers to spend $37.3bn on AI software between 2019 and 2025

• News
• 3/25/2020

AdTech giant Criteo targets decision-making moments with AI

• News
• 3/13/2020

Fiverr employs AI to help create custom logos

• News
• 2/17/2020

Managing the AI hype: Investing intelligently in the customer experience

• News
• 11/8/2019

SDL launches AI-powered content analysis tool

• News
• 9/3/2019

Twilio opens up voice data for AI applications

• News
• 8/8/2019

Luminoso updates its natural language processing suite

• News
• 8/7/2019

How To Implement A Brexit-Busting AI Investment Strategy

• News
• 6/14/2019

Thinking About Podcast Advertising In 2019? Here's How You Can Use AI

• Partner Perspectives
• 3/18/2019

AI makes it easier and more cost-effective to index and analyze the hundreds of thousands of hours of podcast episodes

How Artificial Intelligence Can Optimise Customer Loyalty

• News
• 12/18/2018

AI – Game Changer, or Just the Latest Marketing Buzzword?

• News
• 10/3/2018

What's Holding Back AI in Marketing?

• News
• 7/12/2018

5 Ways AI Is Transforming Marketing

• News
• 6/20/2018

To Extract Enterprise Value From AI, Adopt An Ecosystem Approach

• News
• 6/11/2018

Branding Your Business With AI: Everything You Need To Know

• News
• 5/14/2018

Is There AI In Your Food? The Changing Face of Online Reviews

• News
• 5/8/2018

A Closer Look At AI In Marketing

• News
• 4/30/2018

Is Personalization Actually Possible?

• News
• 2/12/2018

The New Era of Digital Marketing Will Be Predictive

• News
• 12/4/2017

There's A Crisis In Content Engagement - One Which AI Looks Able To Solve

• News
• 10/12/2017

Predictive AI Driving Innovation In Marketing

• News
• 9/26/2017

Make Customer Interaction Smarter with Salesforce Einstein

• News
• 9/14/2017

Taking customer experience to new frontiers with Teneo

• News
• 8/30/2017

Marketers Prioritising AI & Augmented Reality

• News
• 6/26/2017

How AI is Revolutionizing Customer Management

• News
• 6/13/2017

Blueshift’s AI Enabling Continuous Customer Journeys

• News
• 6/9/2017

What Does the Ad of the Future Look Like?

• News
• 6/8/2017

David Hasselhoff Stars in a Short Film Scripted by AI

• News
• 4/27/2017

How is Dynamic Yield Using AI to Change the Marketing Game?

• News
• 4/11/2017

Advertising Executives Preferred An AI Director's TV Ad to a Human's

• News
• 3/13/2017

Coca-Cola to See Whether AI Can Make Better Adverts Than Humans

• News
• 3/6/2017

Codec's Co-Founders Talk Marketing, AI and Big Data

• News
• 3/2/2017

Influencer Marketing Meets Artificial Intelligence

• News
• 2/14/2017

Should Marketers Re-Think the Way They See AI's Impact?

• News
• 11/15/2016

DemandBase Releases DemandGraph an AI-powered Business Graph for B2B

• News
• 11/7/2016

LeadCrunch's Olin Hyde: 'AI Will Transform Businesses as Profoundly as the Advent of the Internet'

• News
• 11/2/2016

IPONWEB "At the Forefront of Applying AI in Digital Advertising” Says Founder & CEO Boris Mouzykantskii

• News
• 9/23/2016

Why Luminoso is a Leading Light in Deep Analytics, with CEO Catherine Havasi

• News
• 9/21/2016

Nielsen's Jean-Pierre Abello: AI could help save consumer advertising

• News
• 9/7/2016

LoopMe Announces AI Brand Optimisation Technology for Mobile Video Ads

• News
• 8/24/2016

Ipsos "Intend to Lead the AI Charge in Market Research" Says Associate Director Robert Kettrick

• News
• 8/9/2016

Dan Moross of MOO: Starting with the AI basics

• News
• 7/26/2016

AI + humans = future of customer service: BT's Dr Nicola J. Millard

• News
• 4/25/2016

15 Examples of AI in Marketing

• News
• 4/21/2016

AI improving B2B Sales Teams: the story of Chili Piper

• News
• 12/20/2015

Flipkart Combines Social, Mobile, Big Data Analytics To Develop Artificial Intelligence

• News
• 9/28/2015

Exclusive Interview with Rocket Fuel CTO, Mark Torrance on the future of AI in marketing

• News
• 9/28/2015

Part two of our interview with Rocket Fuel CTO, Mark Torrance

• News
• 9/28/2015

Blogs

Vevo launches AI-powered ‘Moods’ to help align ads with music

• News
• 2/17/2021

Enabling advertisers to choose between ‘fun,’ ‘heartfelt,’ ‘impassioned,’ and ‘empowering’

Jigsaw says its AI-based comment moderation service now processes 500m requests a day

• News
• 2/9/2021

Using machine learning to force trolls to be a little more creative

Hyundai introduces robot to Korean showrooms

• News
• 1/28/2021

DAL-e has been designed with customer service in mind, and tweaked to serve in the pandemic

Microsoft patents chatbot that pretends to be a celeb, fictional character, or dead friend

• News
• 1/25/2021

The dystopia will be monetized

Infosys launches AI-driven customer engagement platform

• News
• 1/21/2021

Cortex can predict customer intent, assist new contact center agents and reduce call handling time

Google Cloud launches AI-powered solutions for retailers

• News
• 1/21/2021

Sharing some of its proprietary search know-how

Retina launches AI-based platform to predict high value customers

• News
• 1/11/2021

The software integrates with Shopify and other customer data platforms

Cisco is buying IMImobile for $721m to boost AI-driven customer service

• News
• 12/9/2020

The hardware colossus is responding to an industry shift towards cloud computing

AI Business Podcast 13: Data for science, and the science of data

• Podcasts
• 12/8/2020

“The next big thing from the same guys” - Sebastian Moss on AlphaFold

Snap acquires AI-based voice agent platform Voca.ai

• News
• 11/16/2020

The social media giant reportedly spent $70 million on the deal

NICE: Two thirds of contact centers are using some form of AI

• News
• 11/12/2020

Chatbots and IVAs get better at resolving customer issues – but there are plenty of improvements still to be made

AI-powered study confirms advertising is making us miserable

• News
• 10/29/2020

Furrowed brows and downturned mouths are an increasingly common side effect of contemporary advertising

Observe.ai raises $54m to aid call center conversations

• News
• 9/23/2020

The startup uses AI to improve human capabilities, rather than replace agents with chabots

Marketer attitudes towards AI changed by the pandemic

• News
• 9/17/2020

Professionals are worried about being replaced

SugarCRM acquires Node to boost predictive customer intelligence

• News
• 8/26/2020

The customer relationship management platform will integrate deep learning models to improve predictive capabilities

Otter.ai launches real-time event transcription service

• News
• 8/20/2020

Hoping to improve both engagement and accessibility

COVID-19 drives AI adoption: Capgemini

• News
• 8/4/2020

Nearly half of customers find AI-enabled interactions to be trustworthy

Realeyes gets NEC’s backing in ‘emotional AI’ partnership

• News
• 7/28/2020

Hoping to teach computer systems to understand non-verbal communication

Google launches Recommendations AI to improve retailers’ shopping personalization

• News
• 7/23/2020

The tool focuses on the individual customer, rather than a specific item

Microsoft spins out Chinese AI assistant Xiaoice

• News
• 7/13/2020

The company’s youngest employee starts a new venture

Tuna Scope: Japanese fish processing facilities trial AI-based tuna grader

• News
• 7/10/2020

An optimization effort, or a marketing move?

British startup launches AI-powered PR assistant

• News
• 7/6/2020

[God help us all – Ed.]

CM.com is acquiring Dutch chatbot startup CX Company for $17m

• News
• 6/8/2020

Hoping to create a one-stop-shop for conversational commerce

Airtel acquires 10% of conversational AI startup Voicezen

• News
• 5/22/2020

I’m sorry Dave, I can’t let you file that customer complaint

AI Business Podcast | Episode 1: The Pilot

• Podcasts
• 5/12/2020

In which we discuss AI systems that fight the impact of COVID-19, AI-generated memes, military strategy and video games

Research: Retailers to spend $37.3bn on AI software between 2019 and 2025

• News
• 3/25/2020

AdTech giant Criteo targets decision-making moments with AI

• News
• 3/13/2020

Fiverr employs AI to help create custom logos

• News
• 2/17/2020

Managing the AI hype: Investing intelligently in the customer experience

• News
• 11/8/2019

SDL launches AI-powered content analysis tool

• News
• 9/3/2019

Twilio opens up voice data for AI applications

• News
• 8/8/2019

Luminoso updates its natural language processing suite

• News
• 8/7/2019

How To Implement A Brexit-Busting AI Investment Strategy

• News
• 6/14/2019

Thinking About Podcast Advertising In 2019? Here's How You Can Use AI

• Partner Perspectives
• 3/18/2019

AI makes it easier and more cost-effective to index and analyze the hundreds of thousands of hours of podcast episodes

How Artificial Intelligence Can Optimise Customer Loyalty

• News
• 12/18/2018

AI – Game Changer, or Just the Latest Marketing Buzzword?

• News
• 10/3/2018

What's Holding Back AI in Marketing?

• News
• 7/12/2018

5 Ways AI Is Transforming Marketing

• News
• 6/20/2018

To Extract Enterprise Value From AI, Adopt An Ecosystem Approach

• News
• 6/11/2018

Branding Your Business With AI: Everything You Need To Know

• News
• 5/14/2018

Is There AI In Your Food? The Changing Face of Online Reviews

• News
• 5/8/2018

A Closer Look At AI In Marketing

• News
• 4/30/2018

Is Personalization Actually Possible?

• News
• 2/12/2018

The New Era of Digital Marketing Will Be Predictive

• News
• 12/4/2017

There's A Crisis In Content Engagement - One Which AI Looks Able To Solve

• News
• 10/12/2017

Predictive AI Driving Innovation In Marketing

• News
• 9/26/2017

Make Customer Interaction Smarter with Salesforce Einstein

• News
• 9/14/2017

Taking customer experience to new frontiers with Teneo

• News
• 8/30/2017

Marketers Prioritising AI & Augmented Reality

• News
• 6/26/2017

How AI is Revolutionizing Customer Management

• News
• 6/13/2017

Blueshift’s AI Enabling Continuous Customer Journeys

• News
• 6/9/2017

What Does the Ad of the Future Look Like?

• News
• 6/8/2017

David Hasselhoff Stars in a Short Film Scripted by AI

• News
• 4/27/2017

How is Dynamic Yield Using AI to Change the Marketing Game?

• News
• 4/11/2017

Advertising Executives Preferred An AI Director's TV Ad to a Human's

• News
• 3/13/2017

Coca-Cola to See Whether AI Can Make Better Adverts Than Humans

• News
• 3/6/2017

Codec's Co-Founders Talk Marketing, AI and Big Data

• News
• 3/2/2017

Influencer Marketing Meets Artificial Intelligence

• News
• 2/14/2017

Should Marketers Re-Think the Way They See AI's Impact?

• News
• 11/15/2016

DemandBase Releases DemandGraph an AI-powered Business Graph for B2B

• News
• 11/7/2016

LeadCrunch's Olin Hyde: 'AI Will Transform Businesses as Profoundly as the Advent of the Internet'

• News
• 11/2/2016

IPONWEB "At the Forefront of Applying AI in Digital Advertising” Says Founder & CEO Boris Mouzykantskii

• News
• 9/23/2016

Why Luminoso is a Leading Light in Deep Analytics, with CEO Catherine Havasi

• News
• 9/21/2016

Nielsen's Jean-Pierre Abello: AI could help save consumer advertising

• News
• 9/7/2016

LoopMe Announces AI Brand Optimisation Technology for Mobile Video Ads

• News
• 8/24/2016

Ipsos "Intend to Lead the AI Charge in Market Research" Says Associate Director Robert Kettrick

• News
• 8/9/2016

Dan Moross of MOO: Starting with the AI basics

• News
• 7/26/2016

AI + humans = future of customer service: BT's Dr Nicola J. Millard

• News
• 4/25/2016

15 Examples of AI in Marketing

• News
• 4/21/2016

AI improving B2B Sales Teams: the story of Chili Piper

• News
• 12/20/2015

Flipkart Combines Social, Mobile, Big Data Analytics To Develop Artificial Intelligence

• News
• 9/28/2015

Exclusive Interview with Rocket Fuel CTO, Mark Torrance on the future of AI in marketing

• News
• 9/28/2015

Part two of our interview with Rocket Fuel CTO, Mark Torrance

• News
• 9/28/2015