Caroline Casey, general manager of customer experience and innovation, Moody’s

Caroline Casey

General manager of customer experience and innovation, Moody’s, Moody’s

Caroline Casey has over two decades of international experience in the innovation and digital industries. As the general manager of customer experience and innovation at Moody’s, she spearheads innovation ideation and development across the company, focusing on emerging technologies such as generative AI. Prior to joining Moody’s, Caroline led significant digital and innovation teams for global brands including Mastercard, Warner Media, Yahoo and A+E Networks, with her career spanning London, Hong Kong and Australia.


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