Emergent Minds: How Agentic AI is Transforming IndustriesEmergent Minds: How Agentic AI is Transforming Industries

Agentic AI is growing in significance and transformative potential across industries

Najeed Khan , strategy director, inCode management consulting division of Ericsson

January 20, 2025

4 Min Read
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Artificial intelligence (AI) has undergone a remarkable evolution—from deterministic systems executing predefined rules to advanced entities capable of perceiving, deciding and acting independently. This shift marks the rise of agentic AI, a phenomenon explored in-depth in my book, Emergent Minds: Unraveling the Agency in Artificial Intelligence. These systems don't just follow predetermined paths—they perceive, decide and act independently, transforming industries in ways previously confined to science fiction. In this article, I highlight the growing significance and transformative potential of agentic AI across industries, drawing excerpts from the book’s section on applications and implications across industries.

What is Agentic AI?

Agentic AI systems exhibit autonomy, adaptability and intentionality. Unlike traditional software that follows fixed rules, these systems learn from their environment and adjust their behavior to achieve specific objectives. Think of Boston Dynamics' Atlas robot, which dynamically adjusts its movements to maintain balance while performing complex tasks, or DeepMind's AlphaFold, which independently explores protein structures using novel approaches that even surprised its creators.

Transforming Industries

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Healthcare: Precision and Personalization

Agentic AI is revolutionizing healthcare by offering unparalleled diagnostic accuracy and personalized treatment. AI-powered tools analyze medical images, identifying anomalies with precision often surpassing human capabilities. Stanford's AI-powered diagnostic tool can identify genes that are linked to diabetes and obesity, as well as cataract formation in mice.

Beyond diagnostics, agentic AI facilitates personalized medicine by analyzing patient histories, genetic profiles and real-time data to suggest tailored treatment plans. Hospitals also leverage AI to optimize workflows, predict patient admissions and manage resources, ensuring efficient operations even during crises. Johns Hopkins Medicine uses real-time analytics to track patient flow, bed availability and staffing levels. These systems continuously adapt to changing conditions, from sudden influxes of patients to resource constraints.

Finance: Smarter Decisions at Scale

In finance, agentic AI underpins systems that monitor markets, execute trades and detect fraud. AI-driven trading platforms analyze vast datasets, identifying trends and making decisions in milliseconds. Similarly, fraud detection models continuously learn from transaction patterns to identify anomalies and preempt threats.

Related:Are Businesses Ready for Generative AI?

JP Morgan's COIN (Contract Intelligence) software exemplifies agentic AI's potential in finance. The system reviews commercial loan agreements in seconds rather than the 360,000 hours of lawyer time previously required annually. Meanwhile, Renaissance Technologies' Medallion Fund, powered by sophisticated AI algorithms, has achieved annual returns of 66% before fees over multiple decades.

Retail investors now benefit from AI-driven robo-advisors like Wealthfront and Betterment, which automatically rebalance portfolios and implement tax-loss harvesting strategies. These platforms continuously learn from market conditions and individual investor behavior to optimize investment decisions.

Smart Cities: Living Sustainably

Pittsburgh's Surtrac adaptive traffic control system, an example of agentic AI in urban environments, has reduced travel times by 26% and vehicle emissions by 21%.

Copenhagen’s Signature AI optimizes the consumption of energy and indoor climate in its public buildings. This will not only contribute to smaller energy consumption and carbon savings but also reduce the municipality’s heat and electricity bills.

Moreover, AI enhances public safety by analyzing data from surveillance systems to detect and respond to emergencies. However, as highlighted in Emergent Minds, these systems must balance efficiency with ethical considerations, ensuring equitable benefits and protecting privacy.

Navigating Challenges and Opportunities

While the potential of agentic AI is immense, its deployment raises important considerations. When MD Anderson Cancer Center implemented IBM's Watson for cancer diagnosis, initial challenges highlighted the importance of careful system validation and integration with existing medical practices. Similarly, the City of San Francisco's experience with automated license plate readers sparked crucial discussions about privacy and data governance.

These examples underscore themes I explore in Emergent Minds: the need for transparent decision-making processes, robust ethical frameworks and adaptive governance structures. Success stories like Stanford's diagnostic AI or Pittsburgh's Surtrac adaptive traffic control system demonstrate how thoughtful implementation can address these challenges while delivering transformative benefits.

Looking Ahead

The future of agentic AI lies not in replacing human intelligence but in augmenting it. As these systems continue to evolve, their ability to learn, adapt and make nuanced decisions will make them invaluable partners across industries. Emergent Minds provides a comprehensive framework for understanding and shaping this transformation, ensuring we harness AI's potential while addressing its challenges responsibly.

For a deeper dive into the architecture, ethics and future of agentic AI, I invite you to explore my book, Emergent Minds: Unraveling the Agency in Artificial Intelligence. Through real-world applications, technical insights and philosophical reflection, the book examines how agentic AI is reshaping our world and our relationship with technology. As we stand at this technological frontier, understanding these systems becomes crucial for anyone seeking to navigate and influence the future of AI.

About the Author

Najeed Khan

strategy director, inCode management consulting division of Ericsson, Ericsson

Najeed Khan is a strategy director, holding the position of principal in the inCode management consulting division of Ericsson. As leader of the enterprise practice, Najeed’s focus includes hyperscale cloud infrastructure and edge compute, AI/ML and connected industry. He is proficient in developing and executing business strategies for senior management clients, leading and mentoring high-performing teams and driving organizational change initiatives.

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