2/17/2021
By Rachel England
Enabling advertisers to choose between ‘fun,’ ‘heartfelt,’ ‘impassioned,’ and ‘empowering’
2/9/2021
By Louis Stone
Using machine learning to force trolls to be a little more creative
1/28/2021
By Graham Hope
DAL-e has been designed with customer service in mind, and tweaked to serve in the pandemic
1/25/2021
By Louis Stone
The dystopia will be monetized
1/21/2021
By Rachel England
Cortex can predict customer intent, assist new contact center agents and reduce call handling time
1/21/2021
By Rachel England
Sharing some of its proprietary search know-how
1/11/2021
By Chuck Martin
The software integrates with Shopify and other customer data platforms
12/9/2020
By Rachel England
The hardware colossus is responding to an industry shift towards cloud computing
12/8/2020
By AI Business
“The next big thing from the same guys” - Sebastian Moss on AlphaFold
11/16/2020
By Rachel England
The social media giant reportedly spent $70 million on the deal
11/12/2020
By Chuck Martin
Chatbots and IVAs get better at resolving customer issues – but there are plenty of improvements still to be made
10/29/2020
By Rachel England
Furrowed brows and downturned mouths are an increasingly common side effect of contemporary advertising