Chatbots
Chatbots are computer programs that are designed to simulate conversation with human users, thanks to Natural Language Processing (NLP). They are becoming increasingly popular in customer service, providing 24/7 support and answering questions quickly and accurately. Find all the latest trends and news in chatbot development, including expert thought leadership on the benefits and challenges.
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VerticalsA Generation Gap Emerges in the Use of AI at Work - SurveyA Generation Gap Emerges in the Use of AI at Work - Survey
Only 5% of surveyed workers do not use AI; 6% planning to incorporate it into their work, new research shows
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