Join this webinar, where seasoned industry experts will share their insights and look at the future of customer experience from different perspectives.
November 5, 2018
Date: Sep 28, 2021
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Conversational AI doesn´t need to be difficult. It is possible to deliver fast and frictionless customer experiences at lower cost and with greater efficiency, leading to benefits for both businesses and customers. How to avoid the common pitfalls of customer service automation? How to avoid a siloed approach to CX and ensure an integrated and scalable ecosystem within an enterprise?
Join this webinar, where seasoned industry experts will share their insights and look at the future of customer experience from different perspectives.
Key takeaways:
Customer experience today and tomorrow – key trends in the market (OMDIA, a global research leader)
The role of Conversational AI in hyper automation (ISG, a leading technology research and advisory firm)
Wish I had known this! Insights from the most successful Conversational AI projects (Cognigy, a global leader in conversational automation)
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