Your Contact Center is the Key to CX Innovation in 2020

With millions of people adapting to a “new normal” in life and work, business resiliency and service continuity matter more than ever. Many organizations are turning to AI to bolster their customer-facing interactions and ensure that they can meet the increased service demand. In this webinar, you'll learn how customers like IBM have embraced new ways of working to ensure business continuity in their contact center and deliver seamless, customer-centric support.

November 5, 2018

Date: Jun 30, 2020

With millions of people adapting to a “new normal” in life and work, business resiliency and service continuity matter more than ever. Many organizations are turning to AI to bolster their customer-facing interactions and ensure that they can meet the increased service demand. In this webinar, you'll learn how customers like IBM have embraced new ways of working to ensure business continuity in their contact center and deliver seamless, customer-centric support.

Get the newsletter
From automation advancements to policy announcements, stay ahead of the curve with the bi-weekly AI Business newsletter.