Tag: CRM

Five companies making humans and AI collaborate

26 November 2019 As society becomes au fait with AI, more and more workers are overcoming the fear that...

AI and automation: Transforming sales CRM

by Vinay Ramani, Pipedrive 23 October 2019 Businesses are competing fiercely for every customer these days, meaning providing a...

Make Customer Interaction Smarter with Salesforce Einstein

This week AI Business caught up with the Senior Manager of Product Marketing at Salesforce Einstein, James Harrison. In our interview, James explains how...

How AI is Revolutionizing Customer Management

A few years back, cloud computing transformed customer management, giving every small and medium business access to unified data and communication platforms without the...

Using Artificial Intelligence to Streamline Customer Services for Train Operating Companies

Train Operating companies and the rail industry in general are never far away from headline news, partially due to a growing reliance of the...

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