Tag: CRM

Make Customer Interaction Smarter with Salesforce Einstein

This week AI Business caught up with the Senior Manager of Product Marketing at Salesforce Einstein, James Harrison. In our interview, James explains how...

How AI is Revolutionizing Customer Management

A few years back, cloud computing transformed customer management, giving every small and medium business access to unified data and communication platforms without the...

Using Artificial Intelligence to Streamline Customer Services for Train Operating Companies

Train Operating companies and the rail industry in general are never far away from headline news, partially due to a growing reliance of the...

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