Tag: customer care

Tears In Rain: Can Emotion AI Transform Customer Care?

Key takeaways Emotion AI - otherwise known as affective computing - is part of a broader shift in our relationships with technology becoming more...

How is CrowdCare’s Wysdom AI Innovating Telecom Customer Care?

With the AI Summit London fast-approaching, we secured an exclusive interview with Ian Collins, founder and CEO of one of the event's sponsors, CrowdCare.

Using Artificial Intelligence to Streamline Customer Services for Train Operating Companies

Train Operating companies and the rail industry in general are never far away from headline news, partially due to a growing reliance of the...

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