Tag: Inbenta

Building A Chatbot Without Utterances

by Julio Prada BARCELONA - Since the emergence of integrated chatbots within messaging apps...

4 Ways Chatbots Can Support (Not Replace) Live Agents

By Rawan Abu Shaban Live chat has the potential to become a make-or-break component of your online business. When done right, live chat can be a...

Chatbot UX: 6 Ways to Keep Customers Engaged

by Rawan Abu Shaban When it comes to automating customer interactions, user experience is everything. By now, we’ve learned that chatbots wield the power to radically bridge...

The Rise Of The Chatbots: Natural Language Processing And The Future...

Jordi Torras is the CEO & founder of Inbenta. He founded Inbenta in 2005 to help clients improve online relationships with their customers using...

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