Tag: instream

Celaton Adds Personalised Response Module to inSTREAM Platform

Today, Celaton announced the release of Personalised Response, the latest artificially intelligent module for its inSTREAM™ platform. The Institute of Customer Service recently reported that...

Gartner ‘Cool Vendor’ Celaton: Streamlining and Automating the Enterprise

In May, research giants Gartner named Celaton a ‘Cool Vendor’ in their Smart Machines report for 2016, in which it stated that “the vendors...

Using Artificial Intelligence to Streamline Customer Services for Train Operating Companies

Train Operating companies and the rail industry in general are never far away from headline news, partially due to a growing reliance of the...

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