Tag: InStream

Celaton Adds Personalised Response Module to inSTREAM Platform

6 September 2016 Today, Celaton announced the release of Personalized Response, the latest artificially intelligent module for its inSTREAM platform. The Institute of Customer Service recently...

Gartner ‘Cool Vendor’ Celaton: Streamlining and automating the enterprise

In May, research giants Gartner named Celaton a ‘Cool Vendor’ in their Smart Machines report for 2016, in which it stated that “the vendors...

Using Artificial Intelligence to Streamline Customer Services for Train Operating Companies

Train Operating companies and the rail industry in general are never far away from headline news, partially due to a growing reliance of the...

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