Posts by tag
machine learning
The Rise Of The Chatbots: Natural Language Processing And The Future Of Customer Support
Jordi Torras is the CEO & founder of Inbenta. He founded Inbenta in 2005 to help clients improve online relationships with their customers using revolutionary technologies like artificial intelligence and…
Could Conversational eCommerce Kill The Search Query? eBay Is Betting On It
Japjit Tulsi is Vice President of Engineering at eBay, leading engineering for New Product Technology and Development, including eBay’s new AI-powered shopping assistant, ShopBot. Japjit has over 20 years of…
Beyond Self-Driving: Continental’s Vision For 21st Century Mobility
Demetrio Aiello is Head of the AI & Robotics Labs at Continental. Founded in 1871 in Hanover, Germany, Continental is one of the oldest automotive suppliers in the world. Although the…
Intelligent RPA: Transforming Knowledge Work And The Business World
Automation Anywhere provides RPA and cognitive technology to leading financial services, BPO, healthcare, technology, and insurance companies across more than 90 countries. Automation Anywhere delivers the industry’s most comprehensive enterprise-grade…
AI Is The Future Of Chinese Retail, Says JD.com’s Head of Robotics
Dr. Hui Cheng is the head of JD.com’s JD-X robotics research center in Silicon Valley, where he leads a team working on technologies that will revolutionize the retail industry. JD-X is…
Facial Recognition AI Used To ‘Detect’ Sexual Preference – Researchers Face Human Rights Backlash
Last week, the Internet was ablaze with justifiable concern—and even outrage—regarding the implications of new research from Stanford University. The paper, entitled ‘Deep neural networks are more accurate than humans…
Medicine Needs A Paradigm Shift – And AI Could Be The Answer, Says Philips CMO
Philips are one of the world’s leading health technology companies, focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis,…
Zendesk: AI Must Make Customer Service Quicker and Easier
In preparation for the AI Summit San Francisco, we sat down with Jason Maynard, VP & GM of Guide & Data Products at Zendesk. Zendesk was founded upon a simple…
Nuance Conversational AI Is Taking Customer Experience To New Heights
In our thought-leadership piece this week, we speak with the Head of Nuance Communications Cognitive Innovation Group (CIG), Paul Tepper, to discuss how conversational AI is transforming the global marketplace.…
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