Army of robots
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The Rise Of The Chatbots: Natural Language Processing And The Future Of Customer Support

Jordi Torras is the CEO & founder of Inbenta. He founded Inbenta in 2005 to help clients improve online relationships with their customers using revolutionary technologies like artificial intelligence and…
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eBay headquarters in San Jose - ecommerce giant
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Could Conversational eCommerce Kill The Search Query? eBay Is Betting On It

Japjit Tulsi is Vice President of Engineering at eBay, leading engineering for New Product Technology and Development, including eBay’s new AI-powered shopping assistant, ShopBot. Japjit has over 20 years of…
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Continental's vision of the connected car
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Beyond Self-Driving: Continental’s Vision For 21st Century Mobility

Demetrio Aiello is Head of the AI & Robotics Labs at Continental. Founded in 1871 in Hanover, Germany, Continental is one of the oldest automotive suppliers in the world. Although the…
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Roboter schweissen Auto Karosserie Fabrik
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Intelligent RPA: Transforming Knowledge Work And The Business World

Automation Anywhere provides RPA and cognitive technology to leading financial services, BPO, healthcare, technology, and insurance companies across more than 90 countries. Automation Anywhere delivers the industry’s most comprehensive enterprise-grade…
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A photograph of leading members of JD.com, the largest Chinese retail operator.
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AI Is The Future Of Chinese Retail, Says JD.com’s Head of Robotics

Dr. Hui Cheng is the head of JD.com’s JD-X robotics research center in Silicon Valley, where he leads a team working on technologies that will revolutionize the retail industry. JD-X is…
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This screencap is taken from a research paper entitled 'Deep neural networks are more accurate than humans at detecting sexual orientation from facial images'. The picture shows a heatmap produced by a computer of different facial features used to identify sexual preference by a facial recognition identifier.
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Facial Recognition AI Used To ‘Detect’ Sexual Preference – Researchers Face Human Rights Backlash

Last week, the Internet was ablaze with justifiable concern—and even outrage—regarding the implications of new research from Stanford University. The paper, entitled ‘Deep neural networks are more accurate than humans…
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Philips-Building-600x386
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Medicine Needs A Paradigm Shift – And AI Could Be The Answer, Says Philips CMO

Philips are one of the world’s leading health technology companies, focused on improving people’s health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis,…
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Zendesk at work
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Zendesk: AI Must Make Customer Service Quicker and Easier

In preparation for the AI Summit San Francisco, we sat down with Jason Maynard, VP & GM of Guide & Data Products at Zendesk. Zendesk was founded upon a simple…
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App, abstract, phone.
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Nuance Conversational AI Is Taking Customer Experience To New Heights

In our thought-leadership piece this week, we speak with the Head of Nuance Communications Cognitive Innovation Group (CIG), Paul Tepper, to discuss how conversational AI is transforming the global marketplace.…
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