Tag: personalization
Distraction theory: how advances in AI will help workers to be...
by James Bulpin, Citrix 17 February 2020
During an average day, we get distracted and forced to switch context...
McDonald’s acquires AI startup to personalize customer experience
NEW YORK - Fast food behemoth McDonald's is acquiring Israeli startup Dynamic Yield in order to offer customers better personalization experiences in-store...
Is AI The Future Of British Retail?
by Ciarán Daly
LONDON - For many, the writing is on the wall for the future of retail: terminal decline. In the first half of...
AI To Reach 80% Retail Adoption In Three Years
The adoption and implementation of artificial intelligence technologies is set to boom in both the retail and consumer products industries, a new study by...
5 AI Technologies That Will Transform The Customer Experience In 2019
By AI Business
The customer experience has already changed beyond recognition in the last ten years. From the rise of platforms like Airbnb and Uber...
Cultivating Customer Loyalty Through Technology
by Grant Coleman
Endless queues, stock shortages and unmasked frustration: this is a sight which has been all but erased by online shopping. Gone are...
How Artificial Intelligence Can Optimise Customer Loyalty
by Sal Visca
Every successful marketing department needs to ask themselves at least two critical questions. Firstly, “what do our customers really want?”; and secondly,...
Google I/O 2018: New Android OS Supercharges AI, AR Capabilities
MOUNTAIN VIEW, CA - Google's longstanding plans to become the world leader in artificial intelligence solidified this week at its annual developer conference, Google...
AI Will Power The Next Generation of Customer Community
By Jennifer MacIntosh
MONTRÉAL, CANADA - Not all customer communities are created equal.
Some customer communities play a key role in your customer experience. From helping...
Ocado CTO: AI Is The One Tech To Rule Them All
"AI is completely in a disruptive league of its own - it's the one to rule them all, in the Tolkienian sense. It lets you...
Is Personalization Actually Possible?
By Abhi Yadav
BOSTON, MA - What’s the best way to win over your customers and keep them coming back? Show them that you know...
Reshaping the Media Industry with Emerging Technologies
As organizations in every sector scramble to deploy AI in pragmatic use cases for the first time, big players in the media have been...