Tag: personalization

Is AI The Future Of British Retail?

by Ciarán Daly LONDON - For many, the writing is on the wall for the future of retail: terminal decline. In the first half of...

AI To Reach 80% Retail Adoption In Three Years

The adoption and implementation of artificial intelligence technologies is set to boom in both the retail and consumer products industries, a new study by...

5 AI Technologies That Will Transform The Customer Experience In 2019

By AI Business The customer experience has already changed beyond recognition in the last ten years. From the rise of platforms like Airbnb and Uber...

Cultivating Customer Loyalty Through Technology

by Grant Coleman Endless queues, stock shortages and unmasked frustration: this is a sight which has been all but erased by online shopping. Gone are...

How Artificial Intelligence Can Optimise Customer Loyalty

by Sal Visca Every successful marketing department needs to ask themselves at least two critical questions. Firstly, “what do our customers really want?”; and secondly,...

Google I/O 2018: New Android OS Supercharges AI, AR Capabilities

MOUNTAIN VIEW, CA - Google's longstanding plans to become the world leader in artificial intelligence solidified this week at its annual developer conference, Google...

AI Will Power The Next Generation of Customer Community

By Jennifer MacIntosh MONTRÉAL, CANADA - Not all customer communities are created equal. Some customer communities play a key role in your customer experience. From helping...

Ocado CTO: AI Is The One Tech To Rule Them All

"AI is completely in a disruptive league of its own - it's the one to rule them all, in the Tolkienian sense. It lets you...

Is Personalization Actually Possible?

By Abhi Yadav BOSTON, MA - What’s the best way to win over your customers and keep them coming back? Show them that you know...

Reshaping the Media Industry with Emerging Technologies

As organizations in every sector scramble to deploy AI in pragmatic use cases for the first time, big players in the media have been...

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