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The agent would allow for natural interaction with handheld devices in distribution centers and retail environments
Honeywell is developing an artificial intelligence-enabled multi-model intelligent agent for its mobile devices.
Powered by Qualcomm Technologies, it would allow customers and workers in distribution centers and retail to seamlessly interact with their handheld devices using voice, images and barcodes.
Honeywell said the AI agent was built to help today’s modern workforce get answers and achieve outcomes more efficiently and accurately. They can ask practical questions like if a certain item is in stock or where a particular item can be found. They could also use it to assist customers more efficiently.
The agent is expected to be available early next year through a software development kit that integrates with an organization's existing applications and systems.
Honeywell said the AI-enabled intelligent agent aligns with its realigned portfolio of three megatrends including automation, the future of aviation and energy transition.
"By pairing Honeywell's easy-to-use mobile devices and intelligent software with Qualcomm Technologies' industry-leading edge AI processors, Honeywell is creating solutions to make workers' jobs easier while also helping businesses produce the stellar experience they want for their customers," said Jason Urso, Honeywell Industrial Automation chief technology officer. "With AI, Honeywell is amplifying what's possible for businesses with mobile workers today."
Nakul Duggal, group general manager of automotive, industrial and embedded IoT and cloud computing at Qualcomm Technologies, said by utilizing Qualcomm’s strengths in on-device generative AI, high-performance and low-power computing, this collaboration with Honeywell underscores their commitment to pioneering innovative solutions that will propel the expansion of the connected intelligent edge.
"Honeywell's new multi-modal intelligent agent represents a significant step forward in utilizing advanced edge AI to streamline operations and elevate customer interactions across industries,” Duggal said. “This initiative enables us to drive digital transformation, enhancing how businesses interact with their environments through intelligent and responsive technology."
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