DIGITAL SEMINAR: Advance Your Business Operations with Intelligent Automation

Automating business processes practiced in organisations for decades shows that applying AI to automation is what drives agile and streamlined operations, empowering the creation of new, more resilient and adaptable operating models.

Today, forward-looking companies use automation applications, like intelligent workflows and robotic processes, to populate operational data lakes, and AI provides near real-time intelligence with sophisticated visualization and decision-making tools.

This Digital Seminar will explore the leading trends in advancing business operations, with a look at IBM’s Automation Platform, which offers visibility into the performance of the Digital Workforce and RPA bots across the enterprise.

Key takeaways:

• Best practises of applying Intelligent Automation in business operations;
• Tools available for Digital Business Automation Management;
• Learn more from the panel discussion and participate in the Q&A session with experts

Digital Transformation: Not If, But When

A digital transformation strategy is no longer a nice to have, but a necessity. Eighty-five percent of enterprise decision-makers say they have a time frame of two years to make significant inroads into digital transformation, or risk falling behind their competitors.

There is a growing consensus that some of the most impactful use cases for advancing digital transformation are in the customer experience space. Conversational AI is increasingly being used in these types of projects to enable easier communication between businesses and their customers.

In this session you will hear about:

• Key considerations when choosing the channel to kickstart your digital transformation
• The benefits of using Conversational AI applications like virtual assistants in CX initiatives
• The importance of having a cohesive digital strategy that continues to evolve as your business needs change
• Real-life use case of digital transformation with Conversational AI