AIconics Awards San Francisco 2019: Winners Announced

Celebrating the best in artificial intelligence

by Max Smolaks 24 September 2019

On Tuesday, at the Golden Ballroom of the Palace Hotel in downtown San Francisco, representatives of the AI industry came together to celebrate its many successes.

The AIconics Awards were established by the AI Summit in 2016 to recognize the outstanding achievements of individuals, projects, teams and organizations that are responsible for harnessing breakthrough innovations in artificial intelligence and transforming them into incredible products and services.

This year, the awards are bigger than ever, with four new categories and more than 300 entries from all over the world.

The submissions were evaluated by a panel of 13 independent judges that included AI experts, investors, academics and enterprise end-users.

To see the full awards shortlist, click here. You can meet the winners at the AI Summit in San Francisco, which begins on Wednesday 25 September at the Palace of Fine Arts.


Best Application of AI in the Enterprise

AI is revolutionizing business productivity and efficiency across all industries. While only at the beginning of what is a wholly transformative journey, a significant number of practical AI applications are already available to enterprises across the globe. This flagship award category recognizes the industry leaders putting forward the most comprehensive and effective solutions to the market – across any industry.

Winner: JDA Software with JDA Luminate

Runner up: Baidu with EasyDL

Best AI Start-up

In such a fast-paced ecosystem, start-ups are emerging daily with fantastic innovations and technological breakthroughs across a range of AI technologies. The Best AI Start-up award focuses on the business itself, as well as the technology, and is designed to raise the profile of those leading the field in innovation, product development, and scale-up potential.


Runner up:

Corporate Innovation in AI

Are you a pioneer of corporate innovation? Built a data team from scratch or changed the internal structure of your company to tackle new AI projects? Developed your initiative internally or have a partner success story? If the answer is yes to any of the above, then this is the award for you.

Winner: Functionize with Adaptive Language Processing

Runner up: American Express with Machine Learning Studio

AI for Good

Artificial intelligence has the potential to help overcome humanity’s biggest challenges. There are a huge number of applications where AI will not only deliver value for businesses but also improve the world itself. This award applauds companies for utilizing AI as a force for positive change; the innovations in research and product development that work to create a more sustainable and accessible world; and the AI pioneers that hold the values of leveraging AI for good at their core.


Runner up: Genpact with Climate-Aware Forecasting and Cognitive Claims Assistant (“Kafka”)

AI Innovator of the Year

For the first time in the history of The AIconics, we launched a people’s choice vote for excellence in AI. The AI Innovator of the Year celebrates the outstanding performance of those who have driven meaningful change or spearheaded innovative projects in their position within the global AI ecosystem.

Winner: Allie Miller, US Head of Artificial Intelligence Growth for Start-ups and Venture Capital, Amazon

Allie Miller works at Amazon as the US Head of AI Business Development for Start-ups and Venture Capital, advancing the greatest AI companies in the world with AWS. Previously, Allie was the youngest-ever woman to build an artificial intelligence product at IBM—spearheading large-scale product development across computer vision, conversation, data, and regulation.

Even outside of work, Allie is changing the game of AI. She has spoken about AI and field diversity around the world, addressed the European Commission, drafted foreign AI strategies, and created eight guidebooks to educate businesses on how to build successful AI projects.

Allie is the founder of The AI Pipeline to progress education and diversity in ML, serves as ambassador for both the American Association for the Advancement of Science and Advancing Women in Product, and has won the Grand Prize in three national innovation competitions.

Best Innovation in Intelligent Automation

Intelligent automation (IA)—the combination of artificial intelligence and automation—enabling companies to achieve unparalleled productivity and efficiency by dissecting and synthesizing vast swarms of data to automate entire workflows and processes. Applications of IA range from ingesting and analyzing textual data, to guiding autonomous robots and vehicles.

Winner: IBM with Watson Studio AutoAI

Runner up: Darktrace with Cyber AI Platform

Best Innovation in NLP

As many businesses look toward productivity and automation of roles and tasks, Natural Language Processing sits at the heart of the opportunity. Whether specifically focused on understanding, generating, or the end-to-end process itself – there is a great amount of potential for enterprises to adopt NLP into their organization, and this award champions the providers ahead of the curve.

Winner: Clinithink with CLiX ENRICH

Runner up: Publicis Sapient with Curiosum Cognitive Search

Best Innovation in AI Hardware

While the conversation around AI and ML solutions tends to focus on the software front, a comprehensive set of hardware support is essential to making the most of the AI revolution. With clever chips and sensors being a prerequisite of nearly any AI advancement, it is imperative to recognize the framework on which all AI functionality is built.

Winner: NURO with its AI-powered autonomous delivery vehicles

Runner up: Samsung Electronics with HBM2E Flashbolt

Best Innovation in Deep Learning

(sponsored by Darktrace)

Is your business a pioneer in Deep Learning, helping to drive machine learning applications toward the true potential of AI? Deep Learning is recognized as one of the key pillars for advancing practical AI and is enabling exponential development of applications for real-world businesses, in analyzing data across image, text, and sound.

Winner: Cambridge Consultants

Runner up: Pure Storage

Best Application of AI for Sales and Marketing

AI has the potential to comprehensively overhaul the relationship between a business and its customers. Bespoke, personalized outreach and publicity will soon be the new norm in customer-focused sales and marketing operations. Service levels, CRM and CEM – often challenging areas on multiple fronts for large organizations – will be transformed by AI solutions. This award celebrates the renaissance of the customer and business interaction, fueled by the advent of intelligent solutions.

Winner: Cognizant with Contact Center AI

Runner up: Artificial Solutions with Teneo

Best Application of AI in Financial Services

The Financial Services sector is wide open for AI disruption, and with investment levels to exceed $4.5 billion by 2025 (Tractica), competition in this field is fierce. Practical applications of AI have been mostly limited to transformation of the customer experience and automation of regulatory tasks, but AI is fast on its way to augmenting and automating every corner of the industry.

Winner: Nuance Communications with Nuance Security Suite

Runner up: BioCatch

Best AI Application in Healthcare

Artificial intelligence is transforming the healthcare industry by improving diagnostics, predicting outcomes, and changing the way doctors think about providing care. Major organizations such as IBM are focusing their efforts on this industry, while new start-ups are forming almost daily with the purpose of solving complicated healthcare problems. This award celebrates organizations that revolutionize the way in which humans can care for each other.

Winner: Clinithink with CLiX ENRICH

Runners up: Lenovo with LeHealth Smart Liver Tumor Aided Diagnosis System

NetApp with NetApp ONTAP AI and Parabricks Software for Genome Sequencing Workflows

Best AI Application in Customer Service

By 2020, experts predict that over 85 percent of all customer interactions will be handled in the absence of a human agent. Virtual Assistants, Chatbots, Sentiment Analysis, Emotion AI and Recommendation platforms are some of the ways AI is helping to improve the relationship between businesses and their customers. This award celebrates the companies that are helping progress the interactions between the buyer and the seller and improve customer satisfaction.

Winner: Bank of America with Erica

Runner up: CSS Corp with Digital Customer Experience Suite for Enterprise Support