EY Taps IBM to Bring Generative AI to HR

Human resources personnel will soon be able to officially use generative AI to draft job descriptions and perform other routine tasks.

EY, the consulting and accounting giant, is partnering with IBM to offer companies a generative AI solution called EY.ai Workforce.

The service uses IBM Watsonx Orchestrate and combines it with EY’s domain knowledge of HR processes. The result is an AI and automation offering to help HR employees do their work more efficiently, the companies said.

IBM’s technology guides employees through routine tasks like writing job descriptions and extracting payroll reports. Workers interact with the AI using natural language.

“The modern workplace is evolving rapidly and there's a pressing need for streamlined operations,” said Andy Baldwin, EY global managing partner for Client Service, in a statement.

Added Kareem Yusuf, senior vice president of product management and growth at IBM Software: “The launch of EY.ai Workforce will provide clients with targeted intelligent automation solutions that enable them to use the power of AI to unlock productivity and address real business needs and outcomes.”