How Telecoms Can Stay Competitive Amid Disruption: Stories from the Front Lines

Join us for this virtual session as we look at the pandemic as a catalyst for change and discuss the role of AI and other key technologies in shaping the landscape in telecommunications and digital transformation—and how to use these trends to stay competitive.

November 5, 2018

Date: Jun 2, 2021

Never before have we seen the need to stay connected as much as we have during the COVID-19 pandemic.

Global telecommunications providers have risen to the challenge to remain “always on,” despite significant challenges. Meanwhile, social distancing and lockdown measures have forever changed customer expectations when interacting with brands.

Join us for this virtual session as we look at the pandemic as a catalyst for change and discuss the role of AI and other key technologies in shaping the landscape in telecommunications and digital transformation—and how to use these trends to stay competitive.

Key takeaways: The evolution of 5G and how that will shape the customer experience How AI-driven personalization, when done right, could be the telco secret weapon Build vs. buy—the great crossroads to driving agile transformation Why data protection and fraud prevention should be a top priority for telco leaders

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